The CleanSuite Software works great with windows 10, however not all printers and devices have had as much luck. Some of our users have reported that they have had some trouble with their Star thermal printers after the update. We have also had others report that they had trouble with their local network after the upgrade. In an effort to assist our entire customer base through these new Windows 10 challenges, we have compiled a few cheat cheats for you. Below are a few documents for managing your CleanSuite setup on your newly updated PC(s).
The above document describes what to do if your Star printer stops automatically cutting or stops printing in the correct font. In some cases, you may need to reinstall the drivers. A link has been placed in this document should you need to re-download the drivers.
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The above document describes how to disable Windows 10 updates. In previous versions of Windows, the user (you) could choose if and when they wanted to install any of the updates Microsoft had available. This feature is no longer available in Windows 10. You can however work around this by following the steps in the above document. We do not recommend doing this unless you have extensive experience with computers or have an IT professional who can help you.*